The IDP you purchase from International Drivers License UK is covered by our Refund Policy. You can request a refund within 30 days from the day you applied for an IDP. Feel free to contact us, chat with us using the website widget, call us or email us

Refund Policy Details

You can cancel your IDP application for a full refund within two (2) hours of placing the order.

A 15% printing and handling fee will be charged if the order is canceled after the two (2) hour-grace period. Shipping fees are non-refundable once the order has been shipped.

Lost/Missing Package

ATTENTION: Due to the global impact of the COVID-19 pandemic, fulfillment, shipping, and delivery times may be affected. All courier transit and delivery times are estimated value given by our couriers and mailing service. We truly appreciate your patience and understanding as we do our best to print, pack and mail out your package while working within the limitations and restrictions of worldwide shipping.

If you believe that your IDP package is missing, please contact us immediately. We will be happy to send in a replacement if the package is missing or failed to be delivered within the stated time frame on the checkout page.

Packages that have been signed for cannot be reported as a lost/missing package. A replacement, in this case, will be subjected to approval by our management team. While International Drivers License UK Permit UK will do its best to help you resolve shipping and courier-related issues, we cannot be held responsible for cases where the courier or mail service is at fault.